Terms of use

Last updated: 30 October 2026. These terms are between you and Gembomart Tradelink Pvt. Ltd. ("we") for the Vyapar X website and Android app. By using them you agree to these terms and to our Privacy policy.

What Vyapar X is

A local marketplace where businesses list products and services and customers find them and contact them directly, with no commission from us. We are a platform: the sale, price, quality, delivery and any payment are between the customer and the business. We do not guarantee any listing, business or customer.

Your account

• You must be 18 or older and give true information.
• Keep your password safe. You are responsible for what happens under your account.
• One person, one account. Do not share or sell accounts.

Rules for everyone

• Obey the law. No illegal, stolen, counterfeit, dangerous or prohibited goods or services.
• No fraud, harassment, hate, adult content, spam or misleading reviews.
• Do not copy data in bulk, probe or attack the service, or bypass its limits or security.
• Only upload content you own or have the right to use. You keep ownership; you give us permission to show it in the service.

Rules for businesses

• Listings, prices, photographs and business details must be accurate and current.
• Honour the orders you accept and handle customers' personal data only to serve them.
• Follow the laws that apply to your trade: tax and GST, consumer protection, licences and labelling.
• Plans and their limits are as shown in the app. We may change plans with notice.

Orders and payments

Orders are requests to a business. Today the app records the order and its status; payment (cash on delivery, UPI or other) is arranged between buyer and business and we do not hold or refund money. Check what you are agreeing to with the business.

Reviews and reports

Only customers with a genuine experience may review. Use the Help page to report a listing, review or person. We may remove content and suspend accounts that break these terms, and we keep a record of why.

Closing your account

You can close your account any time (see delete your account). We may suspend or close an account that breaks these terms or the law.

Our responsibility

The service is provided "as is". To the extent the law allows, we are not responsible for losses from dealings between users, from content users post, or from the service being unavailable. Nothing here limits rights you have under consumer law that cannot be limited.

Changes and law

We may update these terms and will show the new date. Continuing to use the service after a change means you accept it. Indian law applies; courts at the location of the company's registered office have jurisdiction, subject to any consumer rights to go elsewhere.

Contact

Questions or complaints: Grievance Officer Vishwas Raybole, [email protected], or the Help page.