Delete your account

You can delete your Vyapar X account yourself, in the app or on the website. This page is the public address for that, for the Google Play listing.

Steps

1. Sign in (app or website).
2. Open Profile → Account, privacy & security (or go to this page).
3. Optional: press Download my data first to keep a copy.
4. Press Close my account, type your password and confirm.
5. We email you a link. Your account is deleted automatically 24 hours later. To change your mind, open the link or press Keep my account in the same place before then.

Cannot sign in, or you are a business owner? Send a request through the Help page, or email [email protected], from the email address on the account and our team will close it after checking it is you.

What is deleted

• Your name, email address, phone number and password, and every sign-in on every device.
• Your notifications, queued emails and the push-message token of your phone.
• Phone numbers you typed into enquiries.
• The address becomes free to register again.

What stays, and for how long

• Enquiries and orders you sent stay with the business they went to, without your name or contact details, because they are that business's record. Order delivery details are removed after 2 years.
• The security log (sign-in and admin actions) is kept for up to 2 years.
• Encrypted backups may hold your data for up to 35 days before they expire.

Deleting cannot be undone. Read our Privacy policy for the full picture.